Commercial Services
Improving Performance in Hospitality Management
"The Oxford School of Hospitality Management's commercial services are built on research expertise and continuous engagement with industry. The school is ranked number one in Europe for hospitality research and number one in the world for research productivity."
Journal of Hospitality and Tourism Research, March 2011
Within all sectors of the hospitality industry we can provide a range of services, including:
- Management training and executive development
- Executive development
- One-to-one-coaching
- Intensive management skills courses
- Action research
- Trends analysis
For guidance, we have outlined sample content for our management training and development courses. However each course is tailored to the specific needs of clients:
Courses
We will shape our programmes to the style and pace of your company. Our courses are designed to be engaging and participatory but with a focus on clear, structured learning objectives that will have a positive impact on your business performance.
Research
Research undertaken by the School is shaped by your business needs. Our aim is to provide objective and constructive analysis to help you face specific challenges.
Consultancy
Our consultancy is conducted on a one-to-one, business-specific basis using selected consultants with the most relevant industry experience, drawn from our extensive team of hospitality experts.
All management development programmes can be academically accredited.
"Our commercial services are informed by world-class research, yet are grounded in the real world and relevant to the challenges facing managers and leaders in the international hospitality industry. My colleagues' expertise is built on many years of front-line experience."
Donald Sloan
Head of the Oxford School of Hospitality Management




